Gulf Power
Reviews and Complaints
Hard to pay
User's recommendation: Does not matter . Where else will you get power
My account is in my daughters name since I moved here in Febraury 2008. I received a final notice with cut off date of 9/9/2021. I am trying to pay this online but my daughter sis not signed up and I
Preferred solution: Let the company propose a solution
User's recommendation: questionable for seniors
Power reconnect
- Need power
- Not helped no solution
Horrible company
They messed up when they made my new account took my money but never fully opened my account to the right address. Therefore I never received a bill or had any way to pay.
I called and called and by the time they would listen to me about thier mistake I had power unpaid for 4 months. They then decided they were going to cut off my electric service close my account and never tell me. so inorder to get service back I had to reopen another account pay another 150 dollar deposit and 3 days later still no power. I have a small baby and a blind man in this house both require power for medical equipment.
They can't tell me when I will get my power back. They don't even care. They messed up but won't do anything about it.
There is nothing I can do! Help!
Preferred solution: my power turned on
User's recommendation: nobody can help you. You are at thier mercy and they just don't care about you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Panama City, FloridaDamaged utility pole in front of my building.
- Great power provider
Preferred solution: Let the company propose a solution
User's recommendation: Good Luck with getting thru to some warm body who does care.
Poor service. Excessive cost.
- No pros
- Customer service is non existent since new company took over
Preferred solution: Deliver product or service ordered
User's recommendation: Don't fall for their We care bull.
Pot hole on property since July 2020
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLetter of credit
Preferred solution: A letter of credit that I've never been late with a payment
User's recommendation: Talk to a supervisor
Bill payment
User's recommendation: Make sure you have good addresses in bill pat!
Very dissatisfied
User's recommendation: Gulf power policy of not denying service to anyone/ new service request triggers automatic disconnect for current customer.
Fradulent Account
Follow-up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Preferred solution: an audit of my energy consumption and why it is much great with new appliances
Power outages
Bad costumer service
Preferred solution: Deliver product or service ordered
User's recommendation: Watch out for bad costumer support.
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"Refuse to tell her".. Enjoy sitting in the dark.