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I inherited a home and applied with Gulf Power to have service turned on at this location. The power was already on in the name of someone who has been deceased for 4 years and there was a past due bill. I received a email from Gulf Power with their company logo...
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1.4
#1378987
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Gulf Power - Utterly useless

They're impossible to reach even if you use the emergency line. This is jst another oversized company with a monopoly. Since uou have no choice and they know it they make zero effort. Customer service is dead.
1.0
Details
Product or Service Quality
#1357032
Gulf Power keeps sending me emails that I have a past due amount when I have NEVER had a past due amount! I set up an email alert on their system to remind us when bills are due, etc but it mostly sends us "PAST DUE AMOUNT" emails that say the bill wasn't paid SEVERAL...
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Steve-GulfPower
Steve-GulfPower

Hey, this is Steve with Gulf Power. Sorry to hear about this experience. Can you message me on Gulf Power's Facebook or Direct Message us on our Gulf Power Twitter account? I'...

1.0
#1299397
I want to leave this review anonymous. I had an employee of Gulf Power come to my door this morning around 8 for a scheduled appt on setting me up for their energy efficient program. I mainly wanted to just ask questions to see if I would be a candidate for it but it...
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4.8
I liked
  • Employee was on time and answered all of my questions
I didn't like
  • Employee smelled of alcohol when he arrived
#1296066
Last Tuesday 3/26/2018 2 Gulf power employees showed up at my house to do a “randomly selected test of meter “ The only reason I know this was because I was working in my yard . Gulf power does not have a good business model of leaving a flyer or door hanger on your...
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Steve-GulfPower
UnlinedLion

Hey, this is Steve with Gulf Power. Have you had a chance to speak with anyone else at the company about this? If you want to give me a contact number, I can ask our Claims De...

1.3
I didn't like
  • Blew the mother board on my tankless hot water unit
#1225568
I was required to give a 300.00 deposit to get my electricity turned on with Gulf Power in fort walton beach fl. However when I closed out my account, they said they had already returned my deposit of 263.00 which they could not produce documentation showing this and...
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Anonymous
Anonymous

I had the same BS told to Me today. We should file a complaint and letter of intent to the Universal World Court. I was a 17 year customer from Panama City (Grove Heights), ...

1.0
#627111