Gulf Power - Utterly useless
They're impossible to reach even if you use the emergency line. This is jst another oversized company with a monopoly. Since uou have no choice and they know it they make zero effort. Customer service is dead.
Gulf Power keeps sending me emails that I have a past due amount when I have NEVER had a past due amount! I set up an email alert on their system to remind us when bills are due, etc but it mostly sends us "PAST DUE AMOUNT" emails that say the bill wasn't paid SEVERAL...Read more
I want to leave this review anonymous. I had an employee of Gulf Power come to my door this morning around 8 for a scheduled appt on setting me up for their energy efficient program. I mainly wanted to just ask questions to see if I would be a candidate for it but it...Read more
- Employee was on time and answered all of my questions
I didn't like
- Employee smelled of alcohol when he arrived
Last Tuesday 3/26/2018 2 Gulf power employees showed up at my house to do a “randomly selected test of meter “ The only reason I know this was because I was working in my yard . Gulf power does not have a good business model of leaving a flyer or door hanger on your...Read more
I was required to give a 300.00 deposit to get my electricity turned on with Gulf Power in fort walton beach fl. However when I closed out my account, they said they had already returned my deposit of 263.00 which they could not produce documentation showing this and...Read more
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